Copying the Data File from the Server

On Macintosh, Genie Server must be quit before you are able to copy the data file to your laptop. This is because the Macintosh Operating System will not allow a file that is in use to be copied. If you attempt to do this, you will usually get an error message saying that you do not have enough privileges to perform the requested action.

On the Windows operating system you do not need to close an application to copy a file, however YOU MUST CLOSE GENIE SERVER BEFORE COPYING YOUR DATA FILE to make sure that the data file is not active and to prevent data corruption while it is copying.

On Windows and Macintosh, you need to copy Genie.4DD and Genie.4DR and optionally, the Images folder if you wish to view images offsite.

Copy the appropriate file/s from the Genie folder on the server into the Genie folder on your laptop.

Creating a Data Copy Script

Note: In most cases this will work but if it doesn't, you will need to speak to your IT representative (not Genie) about setting up a script manually. Genie Solutions will not set up or support third party file and folder synchronisation programs (eg. RSynch, SilverKeeper etc). The installation and configuration of these programs is solely the responsibility of the practice concerned or their nominated IT representative.

In File > Maintenance & Reports, Administrator tab, you will find the icon below.

Clicking on this will bring up a window where you will need to navigate to your Genie folder on the server using the Browse button.

If you would like to be able to view scanned images while you are offsite then you will need to tick Copy any new images. If you are required to enter a username and password when you connect to your server across the network then you can store it in this window by ticking the Store your username and password tick box. If you do not want to store your username/password you can enter them in each time you run the copy data script.

When you click on Create, an icon will be created on your desktop for you to use each time before you go offsite.

Note: The name of the hard disk on the Mac server and the Mac client machines must not be the same. eg. If both hard disks are named 'Macintosh HD' the copy data script will not work.  Consider renaming one of the hard disks to 'Macintosh_HD' or something similar.