The Images and Attachments Tab

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This window stores the pathway on the server to the Images folder, which by default is stored within the Genie folder. An explanation of this is already on this page, however there are a couple of very important points to note:

1.This is the pathway on the server, not the client machine.
2.Clicking on the Default button will insert the correct pathway if your Images folder is in the default Genie location.
3.The most common mistake here is to leave the directory delimiter off the end of the

pathway i.e.“\” for a Windows server, and “:” for a Macintosh server. That is, the specified pathway should end with one of these characters.

 

When Genie starts up, it looks for the folder at the specified pathway. If it doesn’t find it, you will receive a warning. It is expected that you will then fix it, otherwise your linked images may end up in unexpected places, and you will get errors and possibly crashes when adding or modifying patient records.

 

Note: If you have more than one Practice Preferences record, make sure this pathway is correct in ALL of them.

 

You can test whether the pathway is correct or not by simply deleting and re-typing the last character. If it is incorrect, you will get a warning that the pathway is invalid. If it’s correct, nothing will happen.

 

TIFF images with invalid horizontal and vertical resolutions can be repaired by specifying what to do when Genie detects a bad image at the bottom of this window.