The Letterhead Tab

If you are in a multi-doctor practice and each doctor wants to have their own letterhead, then this is where you can set up your letterhead. By default, Genie uses the letterhead set up in your Practice Preferences record File > Practice Preferences. However, if you select the 'Use Individual Doctors Letterhead' checkbox in Practice Preferences, then Genie will use the letterhead of whichever doctor is the Provider of a billed service.

Note: You can copy the letterhead already set in Practice Preferences.

You can also insert pictures or logos in the letterhead (see Practice Preferences)

Note: Genie allows approximately eight lines worth of text in the letterhead. If you find that your letterhead is being truncated when printing invoices, then you will have to reduce the size of it here by either reducing the font size or reducing the number of lines.

Deleting a Corrupted Letterhead

Sometimes the Letterhead can become corrupted. The symptoms of this are that Genie is unable to print invoices and x-ray requests, because these are the main areas the letterhead is used. We rarely encounter this problem and only on Macintosh computers. However, if this does occur, the letterhead can be cleared by holding down the ALT key whilst selecting File > Practice Preferences. You can then open the record and rebuild the letterhead.

If you are using individual doctor's letterheads i.e.the Letterhead from each doctor’s User Preferences, then you can clear this letterhead by holding down the ALT key whilst selecting File > User Preferences.