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If you prefer not to use the Software Updates feature within Genie, you can download the update directly from our website.
Download the Update
| 2. | Click on the Support link on the left of the page. |
| 3. | Click on the Downloads link on the left of the page (under 'Support' heading). |
| 4. | Under the Genie Software heading, click on the link (i.e. the file size) under your server platform, either Mac or Windows. |
| 5. | The download will commence, saving the updater to your default download location (normally your desktop). If you receive a prompt asking you to select a location to save the updater, select desktop. |
Note: If you are downloading the file on a client machine and performing the update on the Server later then the downloaded file must be saved somewhere where the Server machine can access it across the network.
Run the Update
| 1. | Ensure everyone is logged off and shut down the Genie Server (therefore typically a good time to do this is at close of business). |
| 2. | Double click on the 'Genie_Updater' icon on your DESKTOP. |
| 3. | Follow the prompts and allow the update to run. |
| 4. | Log back into Genie Solo and click Update if prompted. |
| 6. | Start Genie Server. The update is now complete. |
Offsite Logging Laptops
If any of the doctors use offsite logging then the single user version of Genie on the laptop will also need to be updated in order for offsite logging to function correctly:
If the laptop has a different platform to the server ie. Windows vs Mac or vice versa then download the update as above and perform steps 2-5 of Run the Update in the single user version of Genie on the laptop.
If the laptop has the same platform as the server ie. both Windows or both Mac then just log the laptop into the network and Genie will detect that the single user is out of sync with the network, prompting you to allow Genie to update the single user version.
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