Bulk Bill and DVA Claims

Select File > Maintenance and Reports. Go to the Daily Chores tab and click on the Bulk Bill/DVA Transmission button.

This will open the Medicare Claims Control window:

The Claims Control Window allows you to perform all functions related to electronic claiming of Medicare and DVA payments, including:

A claim can be in one of four states:

1. Awaiting Reports - the claim has been submitted to the HIC however the payment and exception reports have not yet been received.

2. Exceptions to Review - one or more exceptions have been identified by the HIC. These must be dealt with before further processing of the claim is allowed.

3. Ready to Receipt - the payment report has been received and there are no outstanding exceptions for the claim. The payment can now be receipted and the claim finalised.

4. Finalised - the claim has been fully paid and receipted.

Claims at each state can be displayed by selecting the desired state from the Show drop-down list. This makes it simple to retrieve reports for those claims awaiting them, deal with claims which have outstanding exceptions, and receipt those claims which have no exceptions and where payment has been received.

If you have more than one location certificate, a drop-down menu will be visible at the top of the window, from which you can select the HIC Location ID with which you wish to work.

To enable a smooth transition from MedClaims to HIC Online, the Claims Control Window will operate on claims created with both MedClaims and HIC Online.

Printing Claims

Details of the services contained within a claim can be printed from the Medicare Claims Controls screen by selecting the claim and clicking the Print button.