Configure Genie

Now that all of the required software has been installed,the next step is to configure Genie to use HIC Online rather than MedClaims or DiskClaims. Start up Genie.

If any of the providers will be using an iKey to sign their claims, choose All User Preferences from the File menu. For each provider who will be using an iKey, double-click on their name in the list, and select the General tab. Tick the Use iKey to Sign Claims checkbox and Save the User Preferences.

If you wish to receive a warning when your PKI certificates are approaching their expiry date, you can tick the Check for Expiring PKI Certificates checkbox. If this is ticked, when you login you will be alerted of any certificates which will expire within the next 30 days.

Choose Practice Preferences from the File menu and double-click on your clinic name from the provided list. Select the Miscellaneous tab.

If you are a registered Genie user, your HIC Location ID should already be entered. This should be of the form GENnnnnn, where nnnnn is a five-digit number. Contact Genie Solutions if you are unsure of your HIC Location ID.

Click the checkboxes to select the HIC Online functions which you wish to use. If you will be doing Real-Time Patient Claims and wish to use this as the default (as opposed to Store-And-Forward Patient Claims), tick the Run Real Time by Default checkbox.

Ensure the Allow Emailed Claims checkbox is unticked. This option should only be used under the direction of Genie support staff.

If you access the Internet through a proxy server to which you need to be authenticated, you can enter here the User ID and Password with which you authenticate. Otherwise leave these fields blank.

Save the Practice Preferences.

Note: If you have more than one location certificate, it will be necessary to create a Practice Preferences record with a new HIC Location ID for each additional location certificate.