Install iKey Drivers

Overview

This step is only required if you will be using iKeys to sign claims. Signing claims with iKeys is no longer mandatory within HIC Online. Each provider must elect whether or not they will be signing claims when they register for HIC Online with the HIC. If none of the providers in your practice will be using an iKey, proceed to Step 4.

In order to be able to read the Healthcare Individual Certificate information from your iKeys, special software must be installed.

Uninstall Old Drivers

If you have previously installed any iKey drivers on your computer you first need to ascertain whether these are up-to-date. If they are not, they must be completely removed from your system.

1. Click on the Start menu and go to Settings->Control Panel

2. Open the Add/Remove Programs Control Panel

3. Scroll through the list of installed programs,looking for the Rainbow iKey drivers

4. There are two programs whose latest versions are:

-Rainbow iKey 2000 Series AS v4.7.0

-Rainbow iKey Driver v3.4.4.103

5. If you do not have these drivers, you must uninstall the old drivers from your system. If you cannot find a corresponding program for the Rainbow iKey 2000 Series AS v4.7.0, it was previously called iKey2000 Authentication Solution so it may be listed under that.

Click on each driver to select it and then click the Change/Remove button. Click Yes when asked if you are sure you want to remove the selected program.

You may be prompted to remove a shared file:

If this prompt appears click the Yes To All Button and accept the subsequent warning. The remove Programs process will continue and should end with a message to say that the uninstall was successfully completed.

6. Once both old drivers have been uninstalled, you must reboot the computer before proceeding.

Install New Drivers

If you have a new iKey, or received your iKey after August 2003, install the software from the CD which came with your Individual Certificate, following the instructions provided on the CD.

If you received your iKey prior to August 2003, or if you have lost the CD which came with your iKey, use the installer in the iKey3.4.4 folder in the HICOnline folder on the Genie CD as follows:

1. Double-click on the setup.exe file in the iKey3.4.4 folder in the HICOnline folder on the Genie CD.

2. Agree to the License conditions by clicking the Yes button.

3. The installation will proceed with a window displaying the progress.

4. When finished, you will be prompted to restart your computer.

You must restart your computer before proceeding.