Permission Errors (Mac Only)

Permissions errors are prevalent on Macintosh computers. The single best way to avoid them is to only have one account set up on each computer i.e. the administrator. Problems arise with multiple accounts because if a folder is created by one account, and then someone logs in under another account, then that folder is “off-limits”. The second account cannot add, delete or modify anything in the folder. This usually results in a -5000 error.

Sometimes the Permissions for different folders just become incorrect. In this case you need to reset them by clicking on the folder to highlight it, and then select “Get Info ” from the File menu.

Make sure that the Permissions are set to Read & Write, and click the Apply to Enclosed Items button.

You can also Repair Permissions using the Disk Utility, found at /Applications/Utilities/Disk Utility/.

Alternatively, use a Shareware program like Cocktail to schedule a Repair Permissions on a regular basis.

Other errors on Macintosh:

-43 File not found.  This means that the file Genie is looking for at a particular location, isn’t actually there, or has been renamed, or has a name longer than 32 characters and you are using a Macintosh.