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In order to start using HIC Online you must:
| 1. | Get a HIC location (minor) ID from Genie Solutions. If you are a registered Genie user you automatically have one allocated. It is made up of the letters “GEN” followed by a five digit number. Check in your Practice Preferences (, under the Miscellaneous Tab) if you are unsure. |
| 2. | Register for Online Claiming with Medicare Australia and apply to for a Healthcare Location Certificate for your practice. You may also apply for a Healthcare Individual Certificate for each provider although this is not required to use HIC Online. If you do wish to use them, Individual certificates should be requested on iKeys rather than SmartCards. You can obtain the necessary application forms at http://www.medicareaustralia.gov.au/provider/business/online/register/index.jsp or by calling 1800 700 199. If you are unsure about this process it would pay to ring Medicare Australia to have it clarified. The Location Certificate is provided on a CD. The Individual Certificates are provided on iKeys -small tokens - which plug into a USB port on your computer, so you must have a spare USB port available. |
| 3. | Have your Genie software updated to allow use of HIC Online. |
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