Location Certificates
Location Certificates expire every five years and require a CD from Medicare Australia to update. The following procedure only needs to be performed on one transmitting client machine. The other transmitting clients on your network will update the next time they log in. To perform a Location Certificate update:
1. | Insert the CD into any HIC enabled client computer. |
3. | Under the Administrator tab, click the HIC Online PSI Store button. |
4. | Double click on your PSI store entry as shown below: |

5. | Click the Update Location Certificates button. The following dialog should appear: |

6. | The Signing File and Encryption File fields should automatically be populated with the correct values. If not, click the Browse button to the right of the Signing File field. In the dialog box that opens, navigate to and select the fac_sign.p12 file on your CD or floppy disk. Click Open. The location of the Encryption File file should automatically be entered after successfully selecting the Signing File file. If this is not the case, you will need to navigate to and select this file using the Browse button to the right of the Encyption File field. |
7. | Enter the New Location Passphrase (PIC code) as provided by Medicare Australia. |
HIC Certificates
HIC Certificates supplied by Medicare also expire every five years. Genie will warn you about one month prior, that your certificates are about to expire. To update your certificates you will need to download and install new certificates as described in the following procedure.
Note: For the following procedure to work, an active Internet connection is required.
1. | Log out of Genie (this is important) |
3. | If you get a step about expiring certificates ignore this |
5. | Click on the Administrator tab |

6. | Click the HIC Online PSI Store button |
7. | Double-click the name of your PSI store in the list |

8. | Click the Update HIC Certs button |

If you are running a network, you only need to perform this on one of the client computers. The server and all the other clients will automatically get the updated PSI store next time they use HIC Online.
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