Using a Dummy Bank Account (Refunding a Payment)

Sometimes you may need to reverse a payment that has already been banked, and then re-receipt the patient. Your daily banking will therefore be incorrect because you haven't actually received the payment on that day. In this case, you could use a dummy bank account to store the payment.

Create a new bank account called Dummy Account with a code of "Z" for example (see Banking section for more details on creating bank accounts).

Assign the receipt to the Dummy Account by entering the code (Z) into the top left of the receipt screen.

When you print the daily banking sheet, the Dummy Account will print out on a separate page that you can throw away or keep for your records of billing changes. Your real banking sheet will be correct.