Writing the Letter

After writing the letter, click on the 'Send via 3rd Party' checkbox, select Healthlink from the popup menu which appears. If you haven’t already entered the Addressee’s/CC's Healthlink EDI, you will be reminded to enter it, and the Address Book record will open. If you select Healthlink as the Preferred Method of Communication in the Address Book record then you will not need to select this each time you create a letter for this doctor.

Click the Save button to save and close the letter. Genie will export the letter in HL7 format, into the “Outgoing” folder that was set up previously. If the letter needs to be reviewed first then do not tick the Send via 3rd Party until it is reviewed.

Note: You can actually create the letter on any computer in the network, but it is only exported on the computer with the Healthlink Outgoing folder.

Genie checks for any letters to be exported every 5 minutes, or by Ctrl clicking on the Quill icon.

Note: The Delivery Acknowledged button is deliberately disabled. This is only ticked when Genie receives an ACK back from the addressee.

CC letters can be sent electronically also, their Preferred Method of Communication just needs to be entered in their Address Book entry. This can be done by right clicking on the CC and selecting Edit.

Provided the Send checkbox is ticked, the letter will also be sent to the CC via the corresponding 3rd Party once it is saved.

You can still send CC letters via a 3rd party even if the primary recipient does not have a 3rd party carrier. Tick the Send for the CC but leave the Send via 3rd Party unticked as this refers to the primary recipient only.