Transmitting Store-And-Forward Claims

Patient Claims created using the Store-And-Forward method must be batched and transmitted to the HIC. This functionality is accessed with the Patient Claims Transmission button on the Daily Chores tab under Maintenance & Reports.

Clicking this button takes you to the Patient Claims Control window.

Again, if you have more than one HIC Location ID, you can choose which one you wish to use from the drop-down menu at the top of the window.

To create a new transmission, click the New Transmission button. This will open the New Patient Claim Transmission window.

This window lists all store-and-forward Patient Claims which have not yet been batched and submitted to the HIC. If necessary, you can remove claims from the current transmission by clicking the Hold checkbox beside the claim.

When you are happy with the claims to be transmitted, click the Create Transmission button. This will batch up to 30 of the displayed claims into a single transmission. When the transmission has been created, the Transmit button will be enabled at the bottom of the screen and the message “Transmission created successfully” will appear above it in blue.

Clicking the Transmit button will send the claim to the HIC for processing and will return you to the Patient Claims Control window.

If for any reason you need to delete a Store-And-forward transmission, select the transmission from the list on the left, and click the Delete Transmission button. This will remove both the transmission and the claims within the transmission.