Introduction
Keyboard Shortcuts
Backups
Automated Backup
Restoring A Backup
Overview
The File Menu
The Open Menu
The Records Menu
The Billing Menu
The Patients Menu
The Appts Menu
The Special Menu
Setting Up Genie
Practice Preferences
The Practice Details Tab
The Miscellaneous Tab
The Practice Letterhead Tab
The Images and Attachments Tab
The Clinical Tab
Carrier Identifiers
User Preferences
The Details Tab
The General Tab
The Clinical Tab
The Miscellaneous Tab
The Practice Sites Tab
The Letterhead Tab
The Security Tab
Printing Preferences
Printer Preferences
Deleting Printing Preferences Record
Troubleshooting
Security
Add/Delete Users
User Levels/Access
Passwords
The Reception Module
Appointments
Appointment Preferences
Using The Appointments Book
Adding An Appointment
Edit Patient
Moving/Copying Appointments
Deleting/Undeleting Appointments
Finding an Appointment
Double booking an Appointment time
Appointment Views
Appointment Status
Appointment Types
Repeating Appointments
Printing Appointment Page
Linking a Procedure to an Appointment
Cancellation List
Appointment Reminders
Genie Two-Way SMS
Email Reminders
Theatre Lists
Set Up
Printing a Theatre List
Preop Notifications Check
Labels
Built in Labels
Invoicing
Account Holders
Account Holders for Organisations
Medicare and DVA Account Holder Records
Setting/Increasing Private Fees
Updating Medicare/DVA Fees
Creating an Invoice
Invoicing an Organisation
Invoicing Workcover
Adding Items to an Invoice
Other Item Information
HIC Online Options
Searching the Fee Schedule
Selecting the Practice
Selecting the Site of Service
Multiple Procedure & Diagnostic Rules
Known Gap Amounts
Assistant's Fees
Invoice Memos
Checking Appointments Have Been Billed
Invoicing from the Patient List
Deferring Invoices
Receipting
Receipting Directly from an Invoice
Receipting an Existing Invoice for a Patient
Paying the Gap
Receipting an Existing Invoice for an Organisation
Discounts
Applying when Invoicing
Applying when Receipting
Reversing a Discount
Modifying a Discount
Deposits
Accepting A Deposit
Deleting A Deposit
Using A Deposit
Quotes
Preparing Quotes
Invoicing Directly From A Quote
Account History
Viewing a Patient's Account History
Reprinting an Invoice or Receipt
Printing a Statement
Print Report
Finding A Batch
Itemized Receipt
Modifying an Invoice
Modifying an Item
Changing the Account Holder or Patient
Deleting an Invoice
Applying a Credit to an Invoice
Editing A Receipt
Deleting a Payment
Using a Dummy Bank Account (Refunding a Payment)
Banking
Setting up Bank Accounts
The Banking Report
Manual Batching
Creating a New Batch
Receipting a Batch
Overseas Students (Worldcare)
Invoicing
Batching Worldcare Invoices
Private Health Fund Fees
Updating via the Web
Importing Fund Schedules
HIC Online Installation
Requirements
Installation
Install/Upgrade Genie
Install HIC Online - Windows
Install HIC Online - Macintosh
Install iKey Drivers
Configure Genie
Create the PSI Store
Set Up for a Proxy Server
Using HIC Online
Bulk Bill and DVA Claims
Invoicing
Creating a New Transmission
Retrieving Reports for the Claim
Reviewing Exceptions for a claim
Receipting Claim Payments
Patient Claims
Invoicing
No Payment/Gap Paid By Patient
Patient Paid Full Amount
Transmitting Store-And-Forward Claims
"Post-Invoice" Claiming and Deleting
Online Patient Verification
Using Online Verification
Updating Certificates
Troubleshooting HIC Online
Error Messages
The PSI Store, Certificates & Passwords
Referral/Reply Letters (Patient Correspondence)
Setting up the Default Template
Setting up the 4D Write Area
Fields & Expressions Tabs
Adding New Templates
Editing Templates
Reviewing Correspondence
Importing Remotely Typed Letters
Transcription Export
Exporting Demographics
Importing Returned Letters
Electronic Correspondence (Sending via 3rd Party)
Configuring Healthlink
Writing the Letter
Checking Imported Letters
3rd Party Providers
Merged Letter Templates
Setting up the 4D Write Area
Creating the Letter
Saving/Deleting the Template
Printing Merged Letters
Creating Quote Templates
Recalls
Creating a Generic Recall Template
Printing Recalls
Flagging of Patient Record
Printing the Recall List
Pathology/Radiology Recalls (Investigation Action List)
Scanning
Attachments
Scanning
The Attachments Window
Searching for Attachment
Image Pro Setup
FTP Server Installation
Windows Server
MacOS X
MacOS X Server
Registration and Configuration
Using Image Pro
Scanning from Within Genie
Batch Processing
Image Pro Troubleshooting
Scanner Issues
Unable to make FTP Connection
Permission Errors (Mac Only)
FTP Errors
Tasks
Clinical
The Main Page
Using the Display Area
Using the Contact List
The Other Page
Consultation Notes
The Tools Menu
Specifying a Fee to Charge
Prescribing
Prescription Display
Button Description
Adding a New Prescription
Searching Prescriptions
Printing a Prescription to Multiple Patients
Recalls
Disease Register
Diabetes Care Status (EPC Summary)
Checklists
Creating a Checklist
Linking a Checklist to a Procedure
Using Checklists within a Consultation
Pathology and Radiology
Ordering Pathology
Ordering Radiology
Selecting the Results Format
Importing Downloaded Results
The Downloaded Results List
Matching and Linking Results to Patients
Other Buttons
Reviewing Correspondence
Procedures
Adding a Procedure
Pending Procedures
The Procedure Window
Procedure Templates
Printing an Audit Report
Conversion Ratios
Images
Attaching Images
Viewing Images
Offsite Logging
Copying the Data File from the Server
Running an Offsite Log
Importing Logs
Limitations
Synchronising With iCal/Outlook
Practice Management
Maintenance and Reports
The General Page
The Daily Page
The Monthly Page
The Practice Analysis Page
The Administrator Page
Other Reports Page
The Disease Coding & Data Conversion Pages
Archiving
Queries & Searches
The Query Editor
Simple Queries
Wild Card Searches
Searching Across Related Tables
Saving a Query for Reuse
ICPC and ICD10 Searches
Searching Attachments/Images
Quick Reports
Report Builder
Saving/Loading Reports
Quick Report Editor (Expert Mode)
Email
Setup
Encryption and Keys
Windows Setup
Macintosh Setup
Creating/Acquiring Keys
Encrypting/Decrypting Emails
Updates
Automated "Special Menu" Update
Manual "Special Menu" Update
Web Update
Technical Reference
Connections
4D Tools
Recover By Tags
Macintosh
Windows
Network Troubleshooting
Error -10002
Error - 10030/10001
Macintosh
Windows
Troubleshooting Check List
Error 9913 SOAP Server not Reachable
Optimising Genie Server
Assigning CPU Priorities
Adjusting The Memory Cache

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